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    Privacy Policy

    Last updated August 7, 2026

    This Privacy Notice for FlowLux AI ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

    • Visit our website at https://flowluxai.com or any website of ours that links to this Privacy Notice
    • Use FlowLux AI — a digital agency providing AI-powered website building and AI automation services to help businesses establish and enhance their online presence.
    • Engage with us in other related ways, including any marketing or events

    Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@flowluxai.com.

    TABLE OF CONTENTS

    1. WHAT INFORMATION DO WE COLLECT?
    2. HOW DO WE PROCESS YOUR INFORMATION?
    3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
    4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
    5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
    7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
    8. HOW LONG DO WE KEEP YOUR INFORMATION?
    9. HOW DO WE KEEP YOUR INFORMATION SAFE?
    10. DO WE COLLECT INFORMATION FROM MINORS?
    11. WHAT ARE YOUR PRIVACY RIGHTS?
    12. CONTROLS FOR DO-NOT-TRACK FEATURES
    13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
    14. DO WE MAKE UPDATES TO THIS NOTICE?
    15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    1. WHAT INFORMATION DO WE COLLECT?

    Personal information you disclose to us

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    Personal Information Provided by You includes: names, phone numbers, email addresses, mailing addresses, contact preferences, business name, website preferences, business requirements.

    Sensitive Information: We do not process sensitive information.

    Information automatically collected

    Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. This includes Log and Usage Data and Device Data.

    2. HOW DO WE PROCESS YOUR INFORMATION?

    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically:

    • To deliver and facilitate delivery of services to the user
    • To respond to user inquiries/offer support to users
    • To send administrative information to you
    • To fulfill and manage your orders
    • To protect our Services
    • To identify usage trends
    • To save or protect an individual's vital interest

    3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

    For EU/UK users: We rely on Consent, Performance of a Contract, Legitimate Interests (analyzing service usage, diagnosing problems/preventing fraud), Legal Obligations, and Vital Interests.

    For Canadian users: We process information with express or implied consent, with exceptions as permitted by applicable law.

    4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    We may share your data with third-party vendors who perform services for us. Categories include: AI Platforms, Data Analytics Services, Website Hosting Service Providers, and Cloud Computing Services.

    We may also share information during Business Transfers.

    Third-Party Services We Use

    We use the following third-party services to operate and improve our website:

    • Resend — used to process contact form submissions (resend.com)
    • Spline — used to render 3D animations (spline.design)
    • Google Fonts — used to load web fonts (fonts.google.com)
    • Cal.com — used for booking consultations (cal.com)
    • PostHog — used for website analytics and session recording (posthog.com)
    • Sentry — used for error tracking and performance monitoring (sentry.io)
    • Vercel — used for website hosting (vercel.com)
    • Termly — used for cookie consent management (termly.io)

    5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    We may use cookies and similar tracking technologies to gather information when you interact with our Services. For more details, see our Cookie Policy. You can manage your cookie preferences through the Termly consent banner displayed on our site.

    6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

    Yes. We offer products powered by AI through third-party providers including Anthropic. Our AI Products include: AI automation, AI predictive analytics, and AI applications. To opt out, contact us using the contact information provided.

    7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

    Our servers are located in the United States. We have implemented measures including the European Commission's Standard Contractual Clauses for international transfers.

    8. HOW LONG DO WE KEEP YOUR INFORMATION?

    We keep your personal information only as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law.

    9. HOW DO WE KEEP YOUR INFORMATION SAFE?

    We have implemented appropriate technical and organizational security measures. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

    10. DO WE COLLECT INFORMATION FROM MINORS?

    We do not knowingly collect data from or market to children under 18 years of age.

    11. WHAT ARE YOUR PRIVACY RIGHTS?

    Depending on your location, you may have rights to access, correct, delete, or port your personal information. For EU/UK users, you may also complain to your data protection authority. You can withdraw consent at any time by contacting us.

    12. CONTROLS FOR DO-NOT-TRACK FEATURES

    We do not currently respond to DNT browser signals.

    13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    If you are a resident of California or other applicable US states, you have specific rights including: Right to know, Right to access, Right to correct, Right to request deletion, Right to obtain a copy, Right to non-discrimination, and Right to opt out of targeted advertising or sale of personal data.

    To exercise these rights, visit https://flowluxai.com/contact or email hello@flowluxai.com.

    14. DO WE MAKE UPDATES TO THIS NOTICE?

    Yes, we will update this notice as necessary to stay compliant with relevant laws.

    15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    FlowLux AI

    475 Communipaw Ave

    Jersey City, NJ 07304, United States

    Email: hello@flowluxai.com

    16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    Visit https://flowluxai.com/contact to submit a request.

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