Last updated August 7, 2026
This Privacy Notice for FlowLux AI ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@flowluxai.com.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You includes: names, phone numbers, email addresses, mailing addresses, contact preferences, business name, website preferences, business requirements.
Sensitive Information: We do not process sensitive information.
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. This includes Log and Usage Data and Device Data.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically:
For EU/UK users: We rely on Consent, Performance of a Contract, Legitimate Interests (analyzing service usage, diagnosing problems/preventing fraud), Legal Obligations, and Vital Interests.
For Canadian users: We process information with express or implied consent, with exceptions as permitted by applicable law.
We may share your data with third-party vendors who perform services for us. Categories include: AI Platforms, Data Analytics Services, Website Hosting Service Providers, and Cloud Computing Services.
We may also share information during Business Transfers.
We use the following third-party services to operate and improve our website:
We may use cookies and similar tracking technologies to gather information when you interact with our Services. For more details, see our Cookie Policy. You can manage your cookie preferences through the Termly consent banner displayed on our site.
Yes. We offer products powered by AI through third-party providers including Anthropic. Our AI Products include: AI automation, AI predictive analytics, and AI applications. To opt out, contact us using the contact information provided.
Our servers are located in the United States. We have implemented measures including the European Commission's Standard Contractual Clauses for international transfers.
We keep your personal information only as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law.
We have implemented appropriate technical and organizational security measures. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.
We do not knowingly collect data from or market to children under 18 years of age.
Depending on your location, you may have rights to access, correct, delete, or port your personal information. For EU/UK users, you may also complain to your data protection authority. You can withdraw consent at any time by contacting us.
We do not currently respond to DNT browser signals.
If you are a resident of California or other applicable US states, you have specific rights including: Right to know, Right to access, Right to correct, Right to request deletion, Right to obtain a copy, Right to non-discrimination, and Right to opt out of targeted advertising or sale of personal data.
To exercise these rights, visit https://flowluxai.com/contact or email hello@flowluxai.com.
Yes, we will update this notice as necessary to stay compliant with relevant laws.
Visit https://flowluxai.com/contact to submit a request.
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